When the item has been received you have 28 days to return the item to receive a full refund.
Refund request must be emailed within 14 days of receiving the goods to WEBSITE CONTACT FORM.
The customer must cover the shipping cost of any unwanted goods.
The goods must be unused and in original undamaged packaging, including all items and free gift received.
Don Hardware will consider that the customer has not taken reasonable care if the goods have been used in a way or extent and will be entitled to deduct an amount reflecting any such reduction in value due to your use.
Any refund will be made within 14 days of delivery of the customer’s returned product.
DAMAGED GOODS
In cases of any defected or discrepancy in the order, the customer is entitled to a full refund within 14 days of the delivery of the product.
The customer must notify Don Hardware via WEBSITE CONTACT FORM within 14 days of delivery and returns the product to Don Hardware before a refund can be issued.
We will examine the returned product and will notify you of and process your refund within a reasonable time.
Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.