Shipping

UK Delivery

• UK Express delivery 1 – 3 working days: FREE

Please note orders for residents of the Isle of Scilly, Isle of Man, Channel Islands, Scottish Highlands, Isle of Wight and Northern Ireland, this service may take an additional 2 days to reach you, under the ‘2 Day Offshore’ carriage.

EU Delivery

• EU Standard delivery 5 – 15 working days: £7.99
• EU Express delivery 1 – 3 working days: £14.99

Rest of the World Delivery

• Rest of World Standard delivery 5 – 20 working days: £10.99
• Rest of world Express delivery 2 – 5 working days: £17.99

Please note for international orders:

Orders placed outside the UK mainland may be subject to duties or taxes due to importing restrictions on certain products and materials for certain countries.  These additional taxes, fees or charges may apply to your order according to your local regulations, and it is your responsibility to pay this. The duties or taxes will only apply once your goods have arrived at the destination country. Unfortunately, we have no control over these fees, therefore, we cannot advise you of what the cost may be as they will vary from country to country. Please contact your local customs authority regarding these matters prior to placing your order. Please also note that all purchases will be made in pound sterling (£), therefore international credit card providers or banks will determine the exchange rate.

When will your order leave the warehouse?

All orders are packed and dispatched within 1 – 2 working days of being ordered. Please note all orders are dispatch from the warehouse Monday to Friday excluding bank holidays.

To receive your order as soon as possible please make sure you have entered your address accurately at the checkout. We are not responsible if you have entered your address incorrectly at the checkout. If you have imputed your address incorrectly and not contacted us to change this before the item is shipped, you will have to wait until the package has been returned to our warehouse before we can resend.

Has my delivery gone missing?

UK deliveries:

Please wait 6 working days after ordering, then email our customer service team on WEBSITE CONTACT FORM please don’t forget to include your order number.

EU and rest of world deliveries:

Please wait up to 20 working days after ordering, then email our customer service team on WEBSITE CONTACT FORM please don’t forget to include your order number.